Technical assistance 30 min View larger

Technical assistance 30 minutes


This assistance allows you to benefit from personalized services with an expert. For 30 minutes by phone or video.

Service available in French, German and English.

More details

Ask a question about this product

Do you have a lot of questions? You encounter technical problems with your achievements, opt for assistance and gain in efficiency. We invite you to share 30 minutes with an expert to answer all your questions. Listening carefully to help you.

Technical assistance :

During this assistance we can address the following points:
  • Question about candles, fondants, soaps.
  • Resolution of technical problems: combustion, crater, crack, aesthetic concern.
  • Advice on the choice of perfumes, understand the dosage.
  • We can give you advice on how to sell your creations well.
  • We can approach the legislation in broad outline (be careful, this is not a training course, but an introduction).

These services are available for products purchased from us or not, as long as they are listed on our site. We can exchange with you very simply by video, the implementation is done in one click.


  1. You buy this service
  2. A person contacts you to set a date and time
  3. On the day of this assistance, all you have to do is click on a link to activate the link.
  4. You should have a webcam or a mobile phone with a camera to chat with our teams.

Information :

  • Theme: Technical assistance
  • Duration: 30 minutes of assistance
  • Level: Beginner and confirmed
  • Number of participants: Individual with the trainer
  • Medium: Google Meet.
  • Assistance availability: On reservation

About Us

We are specialized in the creation of candles and perfumes since 2012. These many years of experience make us the leader in France on the creation of scented candles.

Historically oriented service and proximity, our technical team is made up of technicians and trainers able to intervene in French, English and German.

    J'ai des difficultés dans la réalisation de mes projets, pouvez-vous m'aider ?

    Bien entendu, notre service client sera ravi de pouvoir répondre à vos questions, cependant si votre demande est technique, nous proposons un service personnalisé avec un expert en visio-conférence.

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  • For further information on the nature of the review controls, as well as the possibility of contacting the author of the review please consult our CGU.
  • No inducements have been provided for these reviews
  • Reviews are published and kept for a period of five years
  • Reviews can not be modified: If a customer wishes to modify their review then they can do so by contacting Verified Reviews directly to remove the existing review and publish an amended one
  • The reasons for deletion of reviews are available here.

2 /5

Based on 1 customer reviews

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Patrick B. published the 29/05/2021 following an order made on 11/05/2021


Commande payée mais aucune nouvelle de l'entreprise

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