Shipping costs & delivery times

Rapid delivery & careful packaging

At Terre-De-Bougies, we offer a delivery service adapted to your needs:

• If an order is submitted before noon, it is guaranteed to be shipped on that same day (except during exceptionally busy periods)
• Express delivery (Chronospost) for all orders confirmed before noon, parcel shipped on same day for delivery on the following day.
• The option to receive your delivery where you want: to your home, to a shop, to a pickup point.
• The option to collect your parcel from our premises. 

Calculation of costs of shipping and packaging is based on the net weight of the product.

Delivery in France

• Home delivery 48/72 hours - Free shipping from 60€ TTC up to 249kg.
• Delivery in a Relay Point - Free shipping from 60€ TTC up to 20kg.
• Express delivery possible in 24/48 hours - Up to 70kg. For orders placed before 12:00 noon, excluding weekends.

Delivery abroad

We deliver our items to buyers who live abroad without exception:

Belgium, Germany, Luxembourg, Netherlands:

• 48/72h Home delivery - Free shipping from 100€ TTC up to 100kg.
• Delivery in Relay Point - Free shipping from 100€ TTC up to 20kg.

Switzerland:

• 48/72h Home Delivery - Free shipping from 150€ up to 50kg.

Spain, Austria, Italy, Portugal, Andorra and all countries in the Europe Zone:

• Delivery 48/96h at Home - Free shipping from 150€ TTC up to 26kg.

French Guiana, Reunion and all DOM-TOM.

United States, Canada, India, Australia, Africa and Asia and all areas of the world.

The shipping costs are automatically calculated according to the weight of your order, depending on the country of delivery and the type of transport chosen.

Our partner carriers

Colissimo Point Retrait and Colissimo à Domicile :

Delivery within 48 hours after preparation of the parcel, in a collect point or at home:

- Collect point: France, Belgium and Luxembourg:

Delivery in one of the 9000 post offices in France or in one of the 7500 retailers of the Pickup network. Your order is available for 10 days.

- Home delivery:

Delivery is made against signature. In case of absence, you can choose, by logging on to the La Poste website, between a new delivery date within 6 working days or a drop-off of your parcel the next day at 3pm in the post office of your choice. By default, your order is sent to your local post office and can be collected within 15 days.

You can follow the progress of your order at any time on www.laposte.fr and you will receive an email informing you of its availability.

DHL express

- DHL Express - Delivery time* in France within 24 to 48 hours (depending on the region) for all orders placed before 12 noon.

- DHL Economy - Delivery time* in Europe: 48 to 72 hours.

By specialised carrier

For volumes over 50kg in France and abroad, your order will be sent by specialised carrier.

Average delivery time* is 3 days to 1 week.

CLICK & COLLECT at the Terre-de-Bougies depot

Free delivery in our TERRE-DE-BOUGIES depot.

If you order before 3pm, your products are available the next day. An SMS or email will inform you of the availability of your order.

*: These delivery times are given as an indication only, an item available in stock is shipped within 24 to 48 hours. In other cases, the availability is specified on the product sheet and the shipping time may vary between 2 and 5 days depending on the type of products ordered and stock variations.