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Do you have a point of sale? Can I collect my order from Terre de Bougies?

You can pick up your order placed on the site at our premises. The order must be validated and paid for on the site with the "Pick up at shop" option as the delivery method. If you do not see this option, you should call us so that we can unblock this delivery method for your account (Option "Other requests" on our telephone reception menu).


Delivery is free of charge to our TERRE-DE-BOUGIES warehouse at 1 rue de la clef des champs, 68600 Volgelsheim.

Your orders are available the next day. An SMS or email will be sent to you to inform you of the availability of your order

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Carrier < 30 kg France Europe International
Colissimo logo 48 à 72 hours 3 to 5 days 1 to 2 weeks
Options: at home, relay merchant, post
DPD logo 24 à 48 hours 2 to 3 days -
Options: shipped at home, relay
Chronopost logo 24 à 48 hours
1 to 2 days -
Options: shipped at home, relay
UPS logo - 1 to 2 days 1 week

If you want to know more and know our prices outside Metropolitan France, click here